I was told when I placed an order for a tablet that I’d get a message when it shipped… I placed my order on 26 Dec and got a confirmation email, but it’s now 3 Jan and I still have yet to receive a shipping notification. The money came out of my account on 27 Jan, so it’s now been a full week without shipping. Is this normal?

Thank you for your contact. 

Would you mind sending email to service@huiontablet.com to ask for more details about your order? Please kindly provide the product order number and purchase link from which you bought this item so that we can help you further. 

Thank you. 

Important Notice—New Year’s Day

Dear all, 

Happy New Year to you all!!

As the whole country will be celebrating the New Year’s Day (Jan.1st), and all of us, including the delivery service(DHL,FedEx,EMS,etc) will have a holiday from (2014.01.01 to 2014.01.03 GTM+8).

PLEASE NOTE that the AMAZON PRIME PRODUCTS will NOT be affected by the holiday.
US Amazon http://amzn.to/18ZaX88
UK Amazon http://amzn.to/Il1dx8
CA Amazon http://amzn.to/1fKLaHu
DE Amazon http://goo.gl/unkP4s
FR Amazon http://goo.gl/Uvkji7
ES Amazon http://goo.gl/4KDbkN
IT Amazon http://goo.gl/7C2Inl

Orders from the following stores will have 2~3 days’ delay in shipment;
Official Website http://www.huiontablet.com/ 
US Ebay http://bit.ly/1gdyvxj
UK Ebay http://ebay.eu/1fiXady
Newegg http://bit.ly/1aNVlIG
Qoo SG http://bit.ly/1nxP0VT
AliExpress http://bit.ly/1rxeqaB
DHgate http://bit.ly/1yTRxPs
Pricefalls http://bit.ly/1nDjDfg
Sears http://bit.ly/1y4YKPl

If you have any questions, please feel free to contact service@huiontablet.com. Please mark URGENT in the title if it’s needed so that we can get back to you as soon as we can.

Thank you so much for your understanding!

All the best!


i bought a huion tablet a few months ago and ive never been able to get it to work and i dont know why

Hello, if you have any issue with this tablet, please feel free to contact the service@huiontablet.com to ask for more help.

Thank you.


The pen pressure on my tablet wont work at all on my laptop ughh
It works fine on my desktop though
Does anyone know how to fix pen pressure?

Hello, kindly tell you that normally the pen pressure is related to a file named “wintab32.dill”. we suggest you may try the following steps to see if it works.

Firstly please log out the driver and close all the software you are running and anti-virus programs. Then you may click into c:windowssystem32 and c:windowssystem64 to see if there is a file “wintab32.dll”, and finally try to delete it and install the latest driver again to see if it helps. 

Thank you.